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    Here you will find an answer to every question.

    How long does it take for my order to be shipped?

    It depends on where you live. It takes 5-7 working days for orders processed in Mallorca to arrive within Europe. Deliveries to another continent can take between 7 and 16 days. Please see your confirmation email for delivery details.

    We deliver internationally.

    For all international orders, please note that the consumer is responsible for all taxes and duties on orders incurred for customs clearance. We cannot calculate this fee in advance as the amount depends on each country's customs.

    Yes, we will gladly try to bring your order forward. However, we cannot guarantee this as it depends on various factors. As soon as your order is ready for shipping, we will notify you by email. Contact

    It is very important to us that you are satisfied with the jewelry from Art of VI VA. Returns are of course possible: you just have to return your jewelry within 14 days (unworn, of course) and pay the postage for the return.

    Please be sure to ship insured.

    We can offer a chain in a different length. To do this, contact Please note that this will incur additional costs. Custom designs are non-returnable.

    Yes. Our time catchers in particular can be changed according to your wishes. To do this, contact

    To ensure that your gold and silver rings stay beautiful for a long time, here are some care instructions:1. Avoid contact with chemical substances such as detergents, perfumes, hairspray or cosmetics as they can damage the silver and gemstones.2. Remove your rings before coming into contact with water, especially water containing chlorine. This is especially true for activities such as swimming or washing dishes, as the water and chemicals it contains can corrode the surface.3. Store your rings in a jewelry box or soft cloth bag to avoid scratches and damage. Avoid mixing them with other jewelry as this may cause friction and scratches.4. Clean your rings regularly to prevent tarnishing and discoloration. To do this, use a gentle cleaning agent that is specifically suitable for silver jewelry. Apply the cleaning agent with a soft cloth or brush and rinse thoroughly with clean water. Then dry the rings carefully with a soft cloth.5. Avoid wearing your rings during sports or physical activities as they may be damaged by impacts or scratches.6. Check the gemstone settings regularly to ensure they are secure. If you notice any loosening or other damage, contact Art of VI VA to have them repaired. By following these care instructions, you can ensure that your rings stay bright and beautiful for a long time.